Customer Grievance

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Customer Grievance

Customer Complaint & Grievance Redressal

We value your trust. If you have any concern, dissatisfaction, or unresolved issue, please submit your grievance below. Our dedicated grievance team will review and resolve it promptly.

24 - 48 Hours

Resolution SLA

Dedicated Desk

Grievance Cell

100% Confidential

Strict Privacy

Already have a Ticket?

Track real-time resolution status and updates for your existing complaint.

Track Complaint Status

Need urgent assistance? Write to our Grievance Officer at support@ujalafincare.com

OFFICIAL GRIEVANCE FORM 24 - 48 Hours

Submit Your Complaint

Please provide accurate details for fast investigation

Full Name *

Registered Mobile Number *

Email Address *

Membership ID (Optional)

Complaint Category *

Complaint Details * Minimum 10 characters. Include all relevant reference numbers for faster resolution.

Supporting Document / Screenshot (Optional)

Upload relevant screenshot or receipt

Allowed formats: PDF, JPG, JPEG, PNG (Max: 10MB)

I hereby declare that the information provided is accurate and authentic to the best of my knowledge. I consent to UJALA FINCARE SERVICES PRIVATE LIMITED contacting me via Call, SMS, WhatsApp, or Email regarding this grievance.